This Privacy Policy explains how jomwin88 collects, uses, stores, and protects your personal information when you access or use our Platform. By registering an account or using jomwin88, you acknowledge and consent to the practices described in this policy.
Last updated: 11 June 2026 | Version 2.4
1.1 This Privacy Policy is issued by the operating entity that owns and operates the jomwin88 Platform, accessible at jomwin88.co and associated subdomains and mobile interfaces (collectively, the "Platform").
1.2 For the purposes of applicable data protection legislation, jomwin88 acts as the data controller in respect of personal data collected from Members of the Platform. References to "jomwin88", "we", "us", or "our" throughout this policy refer to the jomwin88 operating entity in its capacity as data controller.
1.3 jomwin88 is committed to handling all personal data in a manner that is lawful, fair, transparent, and secure. This policy is designed to inform you clearly and honestly about how your data is used so that you can make informed decisions about your engagement with the Platform.
2.1 Registration Data. When you create a jomwin88 account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, residential address, email address, phone number, and preferred currency (MYR).
2.2 Identity Verification Data. As part of our Know Your Customer (KYC) obligations under international gaming licensing requirements, jomwin88 may request and collect government-issued identity documents (such as a Malaysian IC or passport), proof of address documents, and selfie photographs for identity matching purposes. This data is collected to verify your identity, confirm your age (21+), and comply with anti-money laundering regulations.
2.3 Financial Data. We collect information relating to your financial transactions on the Platform, including deposit and withdrawal records, payment method details (such as bank account numbers, Touch n Go eWallet identifiers, Boost wallet details), and transaction histories. Full payment card numbers, where applicable, are not stored by jomwin88 — they are processed by PCI-DSS compliant third-party payment processors.
2.4 Usage and Technical Data. We automatically collect certain technical information when you access the Platform, including: IP address, device type and operating system, browser type and version, referring URL, pages visited and time spent, session duration, and geolocation data (derived from IP address). This data is collected automatically via server logs and analytics tools.
2.5 Gaming Activity Data. jomwin88 records all wagering activity on the Platform, including bets placed, games played, stakes, wins and losses, bonus usage, and account balance history. This data is required for regulatory compliance, dispute resolution, and responsible gaming monitoring.
2.6 Communications Data. If you contact jomwin88 support, we retain records of your communications, including live chat transcripts and email correspondence. This allows us to provide consistent support and maintain a record of any disputes or queries raised.
jomwin88 collects only the personal data that is necessary for the purposes described in this policy. We do not collect data speculatively or beyond what is required for the operation of the Platform and compliance with our legal obligations.
jomwin88 uses the personal data we collect for the following purposes:
jomwin88 processes your personal data on the following legal bases:
5.1 jomwin88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5.2 Service Providers. We share personal data with carefully selected third-party service providers who assist in the operation of the jomwin88 Platform. These include payment processors, KYC verification services, fraud detection providers, cloud hosting providers, and customer support software vendors. All service providers are bound by contractual data processing agreements that restrict their use of your data to the purposes for which it was disclosed.
5.3 Regulatory Disclosure. jomwin88 may be required to disclose personal data to regulatory authorities, licensing bodies, law enforcement agencies, or courts of competent jurisdiction in response to lawful requests, court orders, or other legal obligations. Such disclosures are made only to the extent required by applicable law.
5.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or substantially all of jomwin88's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.
5.5 Responsible Gaming Partners. With your consent, jomwin88 may share limited data with responsible gaming support organisations to facilitate referrals to counselling or assistance services where problem gambling behaviour is identified.
6.1 jomwin88 operates internationally and may transfer your personal data to service providers and infrastructure partners located outside of Malaysia. Where such transfers occur, jomwin88 takes steps to ensure that appropriate data protection safeguards are in place, including the use of contractual data transfer mechanisms that provide equivalent protections to those applicable in your jurisdiction.
6.2 By registering a jomwin88 Account and using the Platform, you acknowledge and consent to the transfer of your personal data to countries outside Malaysia, including countries whose data protection laws may differ from those applicable in Malaysia.
7.1 jomwin88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with our legal, regulatory, accounting, and reporting obligations.
7.2 Account data and gaming activity records are retained for a minimum period as required by our international gaming licence — typically a period of five (5) years from the date of Account closure or last transaction, whichever is later. This retention period exists to satisfy regulatory audit obligations and to support dispute resolution.
7.3 Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
8.1 jomwin88 uses cookies and similar tracking technologies to enhance the functionality of the Platform, analyse usage patterns, and improve user experience for Malaysian players.
8.2 Types of cookies used:
8.3 You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will impair the functionality of the jomwin88 Platform, including the ability to log in and conduct transactions.
Subject to applicable data protection law, you have the following rights in relation to your personal data held by jomwin88:
To exercise any of the above rights, contact the jomwin88 support team via the live chat function within your Account dashboard or in writing at [email protected]. jomwin88 will respond to all data rights requests within 30 days of receipt.
10.1 jomwin88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
10.2 While jomwin88 takes all reasonable steps to protect your data, no internet-based system can be guaranteed to be completely secure. You are responsible for keeping your own login credentials confidential and for notifying jomwin88 immediately if you suspect unauthorised access to your Account.
11.1 The jomwin88 Platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. Age verification is performed at registration and may be repeated during KYC processes.
11.2 If jomwin88 becomes aware that personal data has been collected from an individual under the age of 21, the relevant Account will be immediately closed, all data associated with the Account will be securely deleted to the extent permitted by regulatory retention obligations, and any funds held in the Account will be dealt with in accordance with our Terms & Conditions.
21+ Requirement: If you have reason to believe that a person under 21 has registered a jomwin88 Account or has access to your Account, please contact our support team immediately via live chat.
12.1 The jomwin88 Platform may contain links to third-party websites, payment processors, or service providers. This Privacy Policy applies only to the jomwin88 Platform and does not extend to any third-party websites or services that may be accessible via links on the Platform.
12.2 jomwin88 is not responsible for the privacy practices or content of any third-party websites. We recommend that you review the privacy policy of any third-party website before submitting personal data to it.
13.1 jomwin88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Any amendments will be published on this page with a revised "Last updated" date.
13.2 Where amendments are material — meaning they significantly affect how we collect or use your personal data — jomwin88 will provide notice to active Members via their registered email address or via an in-Platform notification prior to the amended policy taking effect.
13.3 Your continued use of the jomwin88 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the updated terms.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or jomwin88's data processing practices, please contact our Data Protection team via the following channel:
Live Chat: Available 24/7 within your jomwin88 Account dashboard — the fastest way to reach us.
Email: [email protected] (plain text — this is not a clickable link)
14.2 jomwin88 will acknowledge all privacy-related enquiries within 5 business days and will aim to provide a full response within 30 calendar days.
14.3 If you are not satisfied with jomwin88's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction, or to the licensing authority under whose supervision jomwin88 operates.
All data transmitted between your device and the jomwin88 Platform is protected by SSL/TLS encryption. Your credentials and financial details are never transmitted in plain text.
jomwin88 performs identity verification in line with international gaming licensing obligations — protecting the Platform and our members from fraud and financial crime.
Access, correct, export, or delete your personal data at any time. jomwin88 honours all data subject rights requests within 30 days through the live chat support channel.
jomwin88 does not sell or rent your personal data to third parties for marketing purposes. Your information is used solely for the operation of the Platform and compliance.
Data is retained only for as long as required by our licensing obligations — typically five years after Account closure — then securely and permanently deleted.
Two-factor authentication is available on every jomwin88 Account. An extra layer of protection ensuring that only you can access your account — even if your password is compromised.
Questions about how we handle your data? Our support team is available 24/7 inside your jomwin88 dashboard. Transparent by design — trusted by Malaysian players.
jomwin88 operates under international gaming licensing. Gambling for players aged 21 and above only.